Return & Refund Policy

At LifeIsJewel, we want you to be completely satisfied with your purchase.

RIGHT OF WITHDRAWAL
In accordance with EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

To exercise this right, please contact us at [info@lifeisjewel.com] before the 14-day period expires.

RETURN CONDITIONS
- Items must be returned in their original condition, unworn and in original packaging
- Return shipping costs are the responsibility of the customer
- We recommend using a tracked shipping service

REFUNDS
Once we receive and inspect the returned item, we will process your refund within 14 days. Refunds are issued to the original payment method.

NON-RETURNABLE ITEMS
- Personalized or custom-made jewelry
- Items showing signs of wear or damage

CONTACT
For any return requests: [info@lifeisjewel.com]